Managers have had to quickly learn a whole different set of skills:
how to communicate remotely, managing performance from a distance and supporting the emotional welfare of their teams without the benefit of non-verbal communication.
The workplaces they are returning to will different to the ones they left. The skills they used before aren’t always going to be enough to solve the new challenges they will face. They have adapted and flexed, risen to the challenge and need to continue to do so.
Our teams have been through the most turbulent period of most people’s lifetimes. Their emotional needs will be completely different than they were before the lockdown. Those returning from furlough will go through another change, those who continued working may be worn down with the pressure of keeping things going.
The Manager’s role is to reintegrate these two sets of people back into one effective team, and that may not be easy. The following skills will be fundamental in easing that process:
- Managing through Change – understanding where everyone is on the change curve and supporting them to the next stage
- Emotional Intelligence – being aware of and being able to manage their own emotions and recognising changes in others
- Motivators and Team Development – knowing how the individuals in their team are motivated and helping them to use this to strengthen them as a team.
- Dynamic Communication – understanding their own communication style and how to adapt to better connect with others
Contact us today to arrange a free 30 minute call to discuss how we can help. Find out how our live, online workshops could prepare your managers for the changed world they are returning to.