By that I don’t mean, are you working them to the edge of their capabilities, I mean, do you fully understand the whole range of skills that your team possess? Is everyone in your team utilising all of their knowledge and experience to grow their role and your business?
One of the mistakes we make as managers is to pigeon hole our team members, too often we forget that each one of them has a skills set beyond their current job role. Jo does accounts therefore we only ever think of Jo in the capacity of her accounting ability. Jo may also be a technical genius with great critical thinking and problem solving skills, but if we have never given her opportunity to show these, we will never know.
Every business has perceived gaps in its skill sets, some are causing problems now, and some are hiding potential challenges waiting to happen.
Taking an inventory of the skills across your business can open up a whole range of opportunities for you and your team. The team get to broaden their experience and show a side of them you may never have seen and you find a goldmine of untapped talent and potential in your office.
Growing and developing skills internally has many benefits:
- No additional recruitment costs
- Increased team motivation
- Deeper employee engagement
- Broader knowledge levels across the business
- Improved communication across different departments
Identifying the skills in your business doesn’t have to be hugely complex or expensive. You can create a questionnaire that lists several different skills (both technical and soft) and ask people to rate themselves against them. Giving an option to note any skills they would want to develop will also begin to develop the future road map to bridge any gaps you find.
Once you have identified your gaps and created a plan to fill them you can focus on the skills you are going to need in the future to continue to grow your business.